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Enter the waybill number to track your shipment

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Payment methods

Electronic cards

We accept international electronic cards such as VISA and MasterCard. Convenient and safe payment is provided by JSC «Halyk Bank Kazakhstan» and «Processing.kz».

Follow the link for electrinic card payments to pay for services by the waybill. Enter the waybill number and total amount, then press "Pay via Visa/Mastercard".

You will be redirected to our secure payment page Processing.kz, where you need to fill in details of your credit card:

  1. Your name, as listed on the card.
  2. Card number, it is at the front of the card, 16-19 digits without space.
  3. Expiration date of the card, it is also listed at the front of the card.
  4. CVC2/CVV2 code, located on the back of the card on stripe for signature, you must enter the last 3 or 4 digits.

After clicking 'Checkout', it may be necessary to enter your 3-D Secure password. This password can be obtained from your bank. To enter this code, you will be directed to your bank.

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Cashless transfer

Payment for services provided is based on of issued invoices. Invoices can be displayed on the day of service, or twice a month, for the first and second half of the month.

Cash

You can pay cash at any ExLine office. List of all addresses is available under Contacts.


Blocking of the funds

If you pay via electronic cards, the bank blocks the amount specified in your account. Our experts will check the correctness of the data and if the data is correct, there will be a removal of the blocked amount from your card. If the data is not correct (incorrect invoice/waybill number, total amount) we will cancel the payment, and the amount blocked on your card will be released.

Refund

In case if you require a partial or full refund of money that has been already removed from your card, you need to write a statement indicating the reason for the return on a quality control services page. Our experts will contact you if a refund will be approved, money will be transferred to your IBAN account.