Urgent notifications

Уважаемые клиенты! Компания «ExLine» уведомляет Вас, что в Правила предоставления услуг почтовой связи (приказ Министра информации и коммуникаций Республики Казахстан от 29 июля 2016 года № 65) внесены изменения по срокам рассмотрения заявлений и жалоб пользователей услуг оператора почты. Жалобы и претензии по качеству оказания услуг, по пересылке отправлений ускоренной и курьерской почтовой связи принимаются в течение одного календарного месяца со дня, следующего за днем подачи отправлений.

Dear Clients! The company "ExLine" congratulates you on the coming New Year and wishes you that this year will present new great opportunities for prosperity and success. Happiness, prosperity, love to you and your loved ones! The days off at ExLine LLP will be December 31, 2022, January 1 - 3 January 2023. Express shipments received before 12/28/2022 will be delivered by 12/30/2022; Standard shipments will be delivered as they arrive in the destination city in accordance with the established deadlines. Shipments received on 12/28/2022 of the express and standard types will be delivered upon arrival in the destination city after January 3, 2023 in accordance with the delivery time. If you have any questions, you can get information on the company's website exline.kz in online services, WhatsApp +7 (777) 755-50-57, order a "Callback" or call: +7 (727) 390-03-00 +7 (727) 390-03-01 +7 (727) 390-03-02 +7 (727) 390-03-03

Dear Clients! From August 09, 2022, the office of the ExLine branch of Petropavlovsk is located at a new address: Petropavlovsk, Pushkin St. 23/1, territory of the children's regional hospital, contact phone, WhatsApp +77019729328

Dear Clients! From August 01, 2022, the office of the ExLine branch of Nur-Sultan is located at a new address: Nur-Sultan, Syganak street, number 1, block 9, residential building, the office is located on the 1st floor, on the right side of the building .

Dear clients! It is not always possible to get through to the offices of ExLine LLP subdivisions. For the convenience of customers, online services operate on the exline.kz website. You can always get information from the "Online consultant on WhatsApp", calculate the delivery time in the "Delivery time" section, order a "Callback", place an order in the "Call a courier" section, independently calculate the shipping cost in the "Tariff Calculator" section, etc. .d.

Dear Clients! From 06/01/2021 the city of Turkestan was transferred from the first tariff zone to the second tariff zone, in connection with which the tariff for shipment from / to the city of Turkestan has changed upwards.

Dear Clients! We inform you that from May 17, 2022, applications in all ExLine divisions are accepted until 15:00. You can place an application by phone or on the exline.kz website in the "Courier Call" section.

Dear Clients! We inform you that from May 16, 2022, tariffs for international shipments will increase. You can get the calculation of the tariff on the website in the "tariff calculator" section or contact the call-center.

Dear Clients! Since October 20, the office of the Ust-Kamenogorsk division of the company "ExLine" is located at a new address: Ust-Kamenogorsk, st. Astana, No. 48, 1st floor, office 107, tel. +7771-056-50-32

Dear Clients! Since July 12, the office of the Aktobe division of the "ExLine" company is located at a new address: the city of Aktobe, Gaziza Zhubanova street, number 15/1 "A". Reference point - in the building of the "KazMunayGas" company, the office is provided in the basement, on the right side of the building.

Dear Clients! Due to the changes in the European customs legislation, which will come into force on July 1, 2021, the rules for the non-tax import of goods into Europe with an assessed value of up to € 22 are canceled.In some European countries, the assessed value may be less than € 22. Additional information can be obtained by contacting the international department at 8/727/3900300 ext. 1109

Dear Clients! We would like to inform you that from June 01, 2021, tariffs for international shipments to non-CIS countries will increase. Calculation of the tariff can be obtained on the website in the section "tariff calculator" or contact the international department at 8/727/3900300 ext. 1109

Dear Clients! From 04/01/2021 Semey city of East Kazakhstan region was transferred from the first tariff zone to the second tariff zone, in connection with which the tariff for sending from / to Semey city has changed upwards.

Dear Clients! From 01.03.2021 the city of Balkhash, Karaganda region and the city of Ekibastuz, Pavlodar region were transferred from the first tariff zone to the second tariff zone, in connection with which the tariff for sending from / to the city of Balkhash and the city of Ekibastuz changed upwards.

Dear Clients! From 04.01.2021 the city of Zhezkazgan, Karaganda region was transferred from the first tariff zone to the second tariff zone, in connection with which the tariff for shipment from / to the city of Zhezkazgan changed upwards.

Dear Clients! Due to the unification of delivery times, notifies you that the control times for express delivery are 1-4 business days, the standard of delivery is 5-10 business days. These terms are relevant for shipment between all regional centers of the Republic of Kazakhstan and the cities of Balkhash, Zhezkazgan, Semey, Ekibastuz.

Dear Clients! We draw your attention to the fact that due to changes in flight schedules, irregular departures, consolidation of all courier shipments by air carriers, as well as to the maximum workload of airborne flights, the express transit control deadlines may be increased by 1-3 business days depending on the destination. We apologize for any inconvenience this may cause.

Dear Clients! Due to weather conditions in some regions of the Republic of Kazakhstan, we are warning you of possible delays in deliveries of both express departures (cancellation / delay of air flights) and standard (closed car routes).

Dear partners and customers! We inform you of the change of address of the location of the Regional unit of ExLine LLP in the city of Balkhash. Starting January 27, 2020, the Regional Unit will be located at the address: Balkhash city, Karamende bi st., No. 3 Contact phone numbers: + 7701-057-06-53

Dear Clients! We are glad to inform you that from January 2020, the company "ExLine" resumes the delivery service of cash on delivery items. The service is provided to legal entities (JSC, LLP, IP) subject to the conclusion of an agreement on the provision of courier services and the conclusion of a contract-assignment. Cash on delivery service is not provided to individuals.

Dear partners and customers! We inform you about the change of address of the location of the Regional unit of ExLine LLP in the city of Kokshetau. Starting November 20, 2019, the Regional Unit will be located at: Kokshetau, Ashimova St. (former Kaptsevich St.), No. 223, 2nd floor, office 202 Contact telephone numbers: + 7771-506-11-00

Dear partners! We inform you that from October 1 of this year, ExLine Company switches to electronic document management through the iDocs system, which has legal force that does not require duplication on paper and is accepted by the court and tax authorities in accordance with paragraph 1 of Article 7 of the Law of the Republic of Kazakhstan dated January 7 2003 year. The iDocs system allows you to send and sign originals of all types of documents (contract, act of completion, reconciliation certificate, register, invoice) in electronic format using electronic digital signature. There is no need to print a document. More detailed instructions are in the section "Online Services"